Print Supply Outlets (“Print Supply,” “we,” “us,” or “our”) is committed to protecting the privacy of our customers (“you” or “your”). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website https://printsupply.co.ke/ (the “Website”) and use our services.

Information We Collect

We collect several types of information for various purposes to improve your experience on our Website.

  • Information you provide directly:
    • Contact information: Name, email address, phone number, physical address.
    • Order information: Billing and shipping details, purchase history.
    • Account information: Username and password (hashed) for registered accounts.
    • Communication preferences: Opt-in/out for marketing emails.
  • Information collected automatically:
    • Usage data: Browsing history, pages viewed, search queries, IP address, device information (type, operating system), and referrer URL.
    • Cookies and similar technologies: We use cookies and other tracking technologies to store and access information on your device. These may include session cookies (lasting until you close your browser) and persistent cookies (lasting until deleted).

Use of Your Information

We use the information we collect for various purposes:

  • To fulfill your orders and provide customer service.
  • To manage your account and respond to your inquiries.
  • To personalize your experience on the Website.
  • To send you marketing and promotional communications (with your consent).
  • To improve our Website and services.
  • To comply with legal and regulatory requirements.

Cookies and Third-Party Apps

We use cookies and third-party apps like Google Analytics, Facebook Pixel, CRM systems, and email marketing platforms to enhance your user experience and for marketing purposes. These technologies may collect data about your activity on our Website and other websites.

You can control your cookie preferences through your browser settings. Disabling cookies may limit your website experience.

Third-party apps may have their own privacy policies. We encourage you to review them to understand how they collect and use your information.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Your Rights

You have certain rights regarding your personal information:

  • Access: You have the right to request a copy of the information we hold about you.
  • Rectification: You have the right to request that we correct any inaccurate information we hold about you.
  • Erasure: You have the right to request that we erase your personal information.
  • Restriction: You have the right to restrict our processing of your personal information.
  • Objection: You have the right to object to our processing of your personal information for marketing purposes.

To exercise any of these rights, please contact us at [email protected]

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on the Website.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

Effective Date: March 11, 2024